These Terms of Service ("Terms") govern access to and use of the Meridian Regional Diagnostic Group LLC public website and related online services. By using the website, you agree to these Terms. Separate agreements, requisitions, policies, or payer requirements may govern laboratory testing and provider relationships and will control if they conflict with these website Terms.
1. Eligibility and authority
You must use the website lawfully. If you act for a practice, facility, company, or other organization, you represent that you are authorized to act for it and to provide submitted information.
2. Informational purpose; no medical advice
Website content is general information and does not constitute medical advice, diagnosis, treatment, or a substitute for professional clinical judgment. Testing availability, specimen requirements, turnaround times, and clinical utility may depend on circumstances and applicable agreements. Patients should consult their treating healthcare provider about test selection and interpretation. Do not use this website for emergencies; call 911 or seek appropriate emergency care.
3. Provider submissions and accounts
You agree to submit accurate, current, and complete information and to update it when necessary. You are responsible for safeguarding credentials and promptly reporting suspected unauthorized access. Submission of a provider form does not guarantee approval, contracting, credentialing, test availability, reimbursement, or any particular service arrangement.
4. Acceptable use
You may not interfere with the website; attempt unauthorized access; introduce malicious code; scrape or copy content through automated means except as permitted by law; impersonate another person; submit unlawful, misleading, or infringing material; or use the website in a way that violates privacy, healthcare, intellectual-property, or other laws.
5. Privacy and HIPAA
Our Privacy Policy describes general data practices. Our HIPAA Notice of Privacy Practices describes uses and disclosures of PHI and individual rights. Do not send PHI through an ordinary contact form, provider form, text message, or unencrypted email unless Meridian has expressly designated that method as an approved secure channel.
6. SMS communications
If you provide consent to receive texts, message frequency may vary and message and data rates may apply. Reply STOP to revoke consent and HELP for assistance. Carriers are not liable for delayed or undelivered messages. We may send operational messages when permitted by law. Any marketing texts will be sent only with the consent required by applicable law.
7. Fees and payment
Charges for laboratory services are governed by applicable provider agreements, requisitions, benefit plans, payer rules, or other written terms. Nothing on this website is a binding price quote, coverage determination, or guarantee of payment.
8. Intellectual property
The website, trademarks, logo, design, text, graphics, and software are owned by or licensed to Meridian and protected by applicable law. No license is granted except the limited, revocable right to use the website for its intended purpose.
9. Third-party services and links
Third-party links and services are provided for convenience. Meridian does not control and is not responsible for their content, availability, security, or privacy practices. Your use of them is subject to their terms.
10. Disclaimer
To the fullest extent permitted by law, the website is provided "as is" and "as available." Meridian disclaims implied warranties, including merchantability, fitness for a particular purpose, and noninfringement. We do not warrant uninterrupted or error-free access.
11. Limitation of liability
To the fullest extent permitted by law, Meridian and its officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from website use. Nothing in these Terms excludes liability that cannot legally be excluded.
12. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold Meridian harmless from claims and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
13. Suspension and changes
We may modify, suspend, or discontinue website features and may restrict access for conduct that violates these Terms or threatens security. We may update these Terms by posting a revised version with a new effective date.
14. Governing law
These Terms are governed by the laws of the State of Mississippi, without regard to conflict-of-law rules, except where federal law controls.
15. Contact
Questions may be sent to chiefcomplianceofficer@mrdxlabs.com or (601) 773-3115.