Meridian Regional Diagnostic Group LLC ("Meridian," "we," "our," or "us") respects your privacy. This policy explains how we collect, use, disclose, and protect information obtained through our public website, provider-onboarding process, communications, and related services.
1. Information we may collect
We may collect information you provide, including your name, professional title, practice or facility, NPI, business contact information, account or onboarding information, service inquiries, correspondence, and documents you choose to submit. Our hosting and service providers may also process basic technical information associated with a visit, such as device, browser, approximate location derived from an IP address, pages viewed, and timestamps.
2. How we use information
- Provide, administer, and improve our services;
- Review provider applications and manage provider relationships;
- Respond to questions, supply requests, and support needs;
- Operate, secure, and maintain our website and systems;
- Communicate about accounts, services, and operational matters;
- Comply with legal, regulatory, accreditation, and contractual obligations; and
- Prevent fraud, misuse, security incidents, and other unlawful activity.
3. Disclosure of information
We do not sell or rent personal information. We may disclose information with your direction or consent; to vendors that support our operations under appropriate confidentiality and security obligations; to healthcare providers, payors, or other parties as necessary for authorized services; to protect rights, safety, and security; in connection with a lawful business transaction; or when required or permitted by law. Uses and disclosures of PHI are addressed separately in our HIPAA Notice.
4. Mobile information and text messaging
If you enroll in a Meridian text-messaging program, message frequency may vary and message and data rates may apply. Reply STOP to revoke consent or HELP for assistance. Consent to receive marketing texts is not a condition of purchasing services. Mobile numbers and SMS opt-in or consent data will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes. We may use service providers solely to deliver and support the messaging program.
5. Data security and retention
We use administrative, physical, and technical safeguards designed to protect information based on its sensitivity and our legal obligations. No transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described here and as required by legal, regulatory, contractual, accreditation, and record-retention obligations.
6. Your choices and requests
You may ask to access or correct personal information, request deletion where applicable, or opt out of promotional communications. These rights may be limited by law and record-retention duties. HIPAA rights concerning PHI are explained in our HIPAA Notice.
7. Third-party services
Our website may link to services operated by third parties, including our provider-onboarding form. Their privacy practices are governed by their own policies. Meridian is not responsible for third-party websites or services.
8. Children
This public website is intended for healthcare professionals and adults and is not directed to children under 13. Laboratory services involving minors are handled through authorized providers and appropriate legal representatives.
9. Changes to this policy
We may update this policy to reflect changes in our practices, services, or legal obligations. The effective date above identifies the current version.
10. Contact us
Privacy questions and requests may be directed to the Chief Compliance Officer at chiefcomplianceofficer@mrdxlabs.com, (601) 773-3115, or 1001 1st Avenue East, Meridian, MS 39301.